Effective Date: May 2026
Last Updated: May 6, 2026
Compliance Status
We follow the Web Content Accessibility Guidelines (WCAG) , which outlines requirements to ensure content is accessible to people with disabilities and identifies three conformance levels: A, AA, and AAA.
J & L Master Window Cleaning Inc. aims for WCAG 2.1 Level AA conformance. Our website is currently partially conformant. “Partially conformant” means that specific sections or components of our website may not yet fully align with all Level AA accessibility standards. However, we are actively working to identify and address any barriers.
We are also committed to compliance with the Accessibility for Ontarians with Disabilities Act (AODA) , as we operate and serve clients within Ontario.
Technical Information
Our website is designed to be compatible with:
Recent versions of major browsers (Chrome, Firefox, Safari, Edge)
Screen reading software (e.g., JAWS, NVDA, VoiceOver)
Operating systems that support assistive technologies
We rely on the following technologies to ensure accessibility:
HTML
WAI-ARIA
CSS
JavaScript
Features to Improve Accessibility
We have implemented or are working to implement the following features:
Text alternatives for non-text content (images, icons)
Keyboard navigation for all interactive elements (menus, forms, buttons)
Clear heading structure to help screen reader users navigate page content
Sufficient color contrast between text and background
Resizable text up to 200% without loss of content or functionality
Descriptive link text that makes sense out of context
Features to Improve Accessibility
Feedback and Contact
We welcome your feedback on the accessibility of J & L Master Window Cleaning Inc. ‘s website. Please let us know if you encounter any accessibility barriers:
Phone: 905-527-8663
Email: [Insert your email address here]
Contact Form: Available on our website (ensure it is keyboard accessible and properly labeled)
Mail: J & L Master Window Cleaning Inc., Hamilton, Ontario
We try to respond to accessibility feedback within 3 business days. You may also request information about our high-rise services in alternative formats (e.g., large print, email) by contacting us using the methods above.
Third-Party Content
Our website may contain links to third-party websites (e.g., Google Maps, social media platforms, booking tools). We are not responsible for the accessibility of those external sites. However, we encourage third-party providers to adopt accessible design practices.
Ongoing Improvement
We regularly audit our website using automated tools and manual testing. Our goal is to identify and fix accessibility issues as quickly as possible. As part of our commitment, we will review and update this accessibility statement periodically, especially after any significant website updates.
Need Help with Our Services?
If you have difficulty accessing any information about our high-rise window cleaning, caulking, graffiti removal, gutter cleaning, siding, power washing, or water-fed pole system services, please call us directly at 905-527-8663. Our team is happy to assist you over the phone or provide information in an accessible format.